Shipping policy

SHIPPING:
All U.S. orders orders will be shipped via standard USPS shipping. Specific shipping costs to countries located outside the U.S. will be quoted based on the shipping address provided.

U.S. POSTAL SERVICE SHIPPING:
Shipments generally take 7-10 business days after warehouse processing time of 2 days after order is placed. Tracking information is provided via email to the customer at the time the order has completed warehouse processing. We do not process or ship orders on weekends or holidays.

U.S. POSTAL SERVICE PRIORITY MAIL EXPRESS SHIPPING:
Orders received by 3:00 pm Eastern Standard Time (EST) Monday-Thursday and by 1:00 pm (EST) on Friday, will be processed and shipped that same day. Orders received after these times will be processed and shipped on our following business day.

U.S. POSTAL SERVICE INTERNATIONAL PRIORITY SHIPPING:
We ship worldwide through the U.S. Postal Service International Priority Mail. Shipping time will depend upon the destination and can take up to 10 business days after the 3-day warehouse processing time. International Priority Mail prices are based on weight and destination and will appear as a Shipping Option in the Shipping section at checkout time. Shipping Address information must be provided to receive a shipping quote for this service.

LOST OR STOLEN PACKAGES: 
Shipments lost or misdirected in transit to the destination will be reshipped to the customer once determined that original shipment cannot be delivered within a reasonable time frame. We are not responsible for lost or stolen shipments when incorrect addresses are provided by the customer. Packages returned to us as undeliverable will be re-shipped at customer expense. We are not responsible for refunding or replacing shipments for packages shown as delivered. We will supply order and tracking information for customers to provide to the U.S. Postal Service to file a claim. We will work with customers to replace packages after sending us a copy of their filed police report.